What is the deadline in a message?

The deadline represents the total maximal time that a contact has to answer to an alert before AlarmTILT passes in the following actions.

After this period :

  • If other actions are configured on the step, the contact can answer the alert, its answer will be taken into account and the objective will be updated with this answer.
  • If the procedure ends, its answer will not be taken into account. On the report, it will appear but it will be indicated " too late Answer - not taken into account"

You can also configure a deadline when you send a simple message.