What is a step?

A procedure consists of one or several steps. It can be executed in parallel or in sequence.

A step is composed of several parts :

  • A name (1)

     The step name is mandatory

  • One or several messages (2)

     It's possible to add several message actions on a step by Clicking the button "+"

  • One or several destinations (3)

    To add/remove/delete addressees, click the name of the message to verify its configuration.

  • A goal (4)

    Determine a practicable objective (if only 10 contacted destinations, it will be impossible to obtain 20 answers, for example)

  • Conditions (5)

    Configure steps after objective in case of reached goal and/or in case of not reached goal.